“Of Course We can Work Together”

  “Of Course We can Work Together”





Mr. Petrowsky


It has been a few months since we have interacted, we owe you an apology. I’m sure you recall we never went through with the mortgage application because we thought the rate available to us was too high.

At the time our Realtor recommended her “go to” mortgage guy that turned out to be a total waste of time. He let us know that he could get the mortgage at about a half percent less than what you told us was available to us.

After three months our loan was denied and we ended up losing the house that we had the deposit on. We are truly disappointed, but we need to move on.

At the time we came to see you, you addressed a number of issues that we would need to deal with, including a couple of collection accounts. All the issues you went over with us, came back to bite us. I could go on and on, but no point.

Can we work together again? Please get back to me so that we may have a conversation.



It is never fun to lose business. But I can feel good about giving someone good information rather than giving someone BS only for them to have a problem and not get the mortgage that they applied for.


Unfortunately I am seeing more of this kind of story and it doesn’t make the industry look good.


I always refer back to the coaching my parents gave me as a child and it has never left me. Their mantra was “Don’t dirty the steps to this home”. It was true then and certainly is today.


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Joe Petrowsky, NMLS #6869

Right Trac Financial Group, Inc. NMLS #2709

110 Main St.

Manchester, Ct. 06042

Office: 860 647-7701 x116

Fax: 860 647-8940

Cell: 860 836-9294

Email: joe@righttracfg.com



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Joe Petrowsky does not guarantee nor is in any way responsible for the accuracy of the information provided herein, and provides said information without warranties of any kind, either expressed or implied.

Equal Housing Statement: We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing becuase of race, color, religion, sex, handicap, familial status, or national origin.

Comment balloon 2 commentsJoe Petrowsky • May 30 2018 01:39PM


Great post I think we all know the feeling of losing a customer it always feels great when they come back to you. I too give my customer's everything up front it saves having problems at the end. Thanks for sharing I hope you have a great week ahead.

Posted by Pat Champion, Call the "CHAMPION" for all your real estate needs (Coldwell Banker Camelot Realty) about 2 years ago

Good words from your parents, and so true. I never heard that saying before.

We have to provide accurate information. It's all about the clients.

Posted by Kat Palmiotti, The House Kat (406-270-3667, kat@thehousekat.com, Broker, Blackstone Realty Group - brokered by eXp Realty) about 2 years ago