“The Mortgage Business is a Communication Intense Business”

“The Mortgage Business is a Communication Intense Business”




I can’t thank you enough for talking me off the ledge. I was pretty freaked out when I called you, after being told my loan was denied 3 days before I’m supposed to close. Still hard to understand when I have been paying $1250 month rent for the last 4 years and a mortgage payment will be under $1000.


After listening to you for a few minutes, it didn’t take me long to figure out that you were much more than a loan officer. I told my agent that I still want to purchase the home and would be working with you to get the mortgage. As you asked attached is the letter of explanation regarding my being out of work last year for two months and two late payments on my car and rent. I wonder why they didn’t ask me? It is also hard to understand that they told me my credit score dropped to a 602 and when you ran it yesterday, it was a 654, still not sure I understand how that happens.


Let me know your thoughts on the letter and I will see you Monday morning. Also, my Realtor asks if you could do a pre-qualification after the application. She asked me to get some business cards for her.


I wish I could say that all mortgages are easy to do but that is not the case. In many situations like the info this client shared it takes more work and preparation to build a case as to why a marginal loan should be done, especially when there is good work history and rental history.


Haven’t we all heard about bad things happening to good people? This is one of those situations and it just means that I will have to work a little harder and smarter to get her loan accomplished.


Image courtesy of worradmu/free digitalphotos.net

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Joe Petrowsky, NMLS #6869

Right Trac Financial Group, Inc. NMLS #2709

110 Main St.

Manchester, Ct. 06042

Office: 860 647-7701 x116

Fax: 860 647-8940

Cell: 860 836-9294

Email: joe@righttracfg.com



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Joe Petrowsky does not guarantee nor is in any way responsible for the accuracy of the information provided herein, and provides said information without warranties of any kind, either expressed or implied.

Equal Housing Statement: We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing becuase of race, color, religion, sex, handicap, familial status, or national origin.

Comment balloon 6 commentsJoe Petrowsky • November 03 2016 11:34AM



Always good to hear a success story.

Good luck and success.

Lou Ludwig

Posted by Lou Ludwig, Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC (Ludwig & Associates) over 1 year ago

As we all know Joe, not all professionals are alike, and I am sure that your clients find that you are exceptional.

Posted by Bob Crane, Forestland Experts! 715-204-9671 (Woodland Management Service / Woodland Real Estate, Keller Williams fox cities) over 1 year ago

Good morning, Joe Petrowsky listening is half the battle.... the response is always comforting, too, but not much trumps the fact that you were listening....

Posted by Barbara Todaro, "Franklin MA Homes" (RE/MAX Executive Realty ) over 1 year ago

You always do  a great job for your clients. Thanks for sharing the story

Posted by Gita Bantwal, REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel (RE/MAX Centre Realtors) over 1 year ago

Good morning Joe. Listening is always where it starts and you are kind and smart too.

Posted by Sheila Anderson, The Real Estate Whisperer Who Listens 732-715-1133 (Referral Group Incorporated) over 1 year ago

For some lenders Joe, applications are just applicants and they don't know enough or care enough to do what it takes to SERVE the PEOPLE behind the application. If anyone can do that ... it is YOU.

Posted by Kathleen Daniels, San Jose Homes for Sale-Probate & Trust Specialist (KD Realty - 408.972.1822) over 1 year ago