“Credit Issues can be an Uncomfortable Conversation”

“Credit Issues can be an Uncomfortable Conversation”




Hi Joe


Thank you for copying me on the email regarding Denise's credit.  That is what I was expecting.  When we get together please understand that she is very sensitive about her poor credit.  Hopefully she will accept your coaching and get herself back on the right track.  


Believe me I understand this email and am very sensitive to how someone is feeling, but remember “It is not what you say, it is how you say what you say”. For most this topic is very personal and there is the feeling of shame, embarrassment and that no one understands.


It is my responsibility to explain that this is where we are right now, as you can’t become aware if you don’t know where you are. This part is tough, as many don’t want to know or don’t want others to see where they are.


The next step is where a lot of discussion takes place, first are all the items that are derogatory correct? If there are items that show in default or collection, is that really the case? If there are errors the credit bureaus need to be given evidence that an outstanding obligation has been paid or is reported incorrectly.


Once that part is out of the way and there are still items that are in collection or reporting derogatory information, how do we start fixing these items? They will need to contact the creditor or the collection company and literally play, “Let’s make a deal”. I always recommend starting with the smallest obligations first.


In most cases folks can start seeing improvement pretty quickly, especially if they are fully committed.


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Joe Petrowsky, NMLS #6869

Right Trac Financial Group, Inc. NMLS #2709

110 Main St.

Manchester, Ct. 06042

Office: 860 647-7701 x116

Fax: 860 647-8940

Cell: 860 836-9294

Email: joe@righttracfg.com



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Joe Petrowsky does not guarantee nor is in any way responsible for the accuracy of the information provided herein, and provides said information without warranties of any kind, either expressed or implied.

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Comment balloon 10 commentsJoe Petrowsky • July 29 2016 06:08AM



You have a good way of explaining things with an understanding heart without making others feel bad or guilty. Your years of experience makes you an expert in your field. All your clients could vouch for that, I'm sure!

Posted by Patricia Feager, MBA, CRS, GRI,MRP, Selling Homes Changing Lives (DFW FINE PROPERTIES) about 3 years ago

I know you are a great coach, so you will help this customer get there.  You have patience and understanding.

Posted by Debbie Gartner, The Flooring Girl & Blog Stylist -Dynamo Marketers (The Flooring Girl) about 3 years ago

Good morning, Joe... no doubt that any conversation about finances, especially when they are not "stellar," will be somewhat uncomfortable. Having a game plan to improve the situation will go a long way to raising comfort levels.

Posted by Nina Hollander, Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor (Coldwell Banker Residential Brokerage ) about 3 years ago

Good morning Joe. It all begins with undestanding the problem and taking the first step towards a solution! Enjoy your day!

Posted by Wayne Martin, Real Estate Broker - Retired (Wayne M Martin) about 3 years ago

Good morning, Joe Petrowsky credit issues are a common situation today....and the sooner one addresses them, the happier they'll be....

Posted by Barbara Todaro, Marketing Agent for The Todaro Team (RE/MAX Executive Realty ) about 3 years ago

I agree with Patricia's comment. Your clients are lucky to be working with you.

Posted by Gita Bantwal, REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel (RE/MAX Centre Realtors) about 3 years ago

Good morning Joe. There are always feelings involved in credit: good or bad.

Posted by Sheila Anderson, The Real Estate Whisperer Who Listens 732-715-1133 (Referral Group Incorporated) about 3 years ago

Hi Joe Petrowsky I "blame" the industry for this. Too many people have had a rough time the last few years, but they pay their rent regularly on time. They should be "approved" for a mortgage NO MATTER WHAT THEIR FICO SCORE IS.

Bill Roberts

Posted by Bill Roberts, "Baby Boomer" Retirement Planner (Brooks and Dunphy Real Estate) about 3 years ago

Joe the sad thing is that many with bad credit do not follow the advice we give them and continue to have credit issues.  Credit issues do not go away on  their own or through wishful thinking.

Posted by George Souto, Your Connecticut Mortgage Expert (George Souto NMLS #65149 FHA, CHFA, VA Mortgages) about 3 years ago

Joe, without credit you are made to feel bad not only when trying to buy a home and, I think, people are recognizing it. With your help in coaching them to improve their credit, they will end up living a much happier life in this day and age. Good for you for being so patient and making them feel that there can be a happy ending.

Posted by Hella M. Rothwell, Broker/Realtor®, Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea about 3 years ago