“I was NOT aware that you also did Refinances”
This happens from time to time and it is truly frustrating. I received a call while I was out of state from a past client that I did a mortgage for 8 years ago and he told me that he wanted to get pre-qualified for the purchase of another home.
When I ran his credit it showed that he refinanced two years ago. When I asked him about it he said that he received a call from the company that currently is servicing his mortgage, offering to do a refinance.
When I asked him why he didn’t call me to handle the refinance, he said he wasn’t aware that I did that. The tough part is that I tell everyone that I do a purchase mortgage for that I also do refinances. Unfortunately I didn’t do a good job sharing the information, Shame on me.
I handled a pre-qualification for him and not 2 days later he referred a co-worker that wanted to refinance.
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Joe Petrowsky, NMLS #6869
Right Trac Financial Group, Inc. NMLS #2709
110 Main St.
Manchester, Ct. 06042
Office: 860 647-7701 x116
Fax: 860 647-8940
Cell: 860 836-9294
Joe Petrowsky does not guarantee nor is in any way responsible for the accuracy of the information provided herein, and provides said information without warranties of any kind, either expressed or implied.
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