“Converting a Rental Call”
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We own a fair amount of rental properties and that means turnover of tenants and speaking to tenants. I field all the calls myself, something I truly enjoy doing.
I always want to get a firsthand impression of my possible new tenant. One part of the conversation has to do with their future desire to achieve home ownership and of course, my being able to do a mortgage for them.
I was returning such a call on my way home the other night and I asked the question about home ownership. Bill said, “We would love to buy a home but not sure we would qualify”.
We spent nearly a half hour on the phone. The end result was that I pre-qualified him for a mortgage and he and his wife are now home searching to own a home instead of looking for a rental. Once I sent him the letter he sent me the following note:
So far you’re meeting or exceeding my expectations..
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Joe Petrowsky, NMLS #6869
Right Trac Financial Group, Inc. NMLS #2709
110 Main St.
Manchester, Ct. 06042
Office: 860 647-7701 x116
Fax: 860 647-8940
Cell: 860 836-9294
Email: joe@righttracfg.com
Joe Petrowsky does not guarantee nor is in any way responsible for the accuracy of the information provided herein, and provides said information without warranties of any kind, either expressed or implied.
Equal Housing Statement: We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing becuase of race, color, religion, sex, handicap, familial status, or national origin.
Hi Joe. Like you I love converting tenants into home owners.
Very nice, they found the right guy to work with when they found you Joe.
Joe- what I love is how much you enjoy what you do. That comes through as witnessed by Bill's letter to you!
That's great Joe. That would have made my day. Have a great one today.
You may have lost a prospective tenant, Joe, but also converted a happy future homeowner.
I have converted some renters. Owning a home is within most people's reach.
Thank you for the inspiration. I should try to do the same.
I love when that happens. We recently closed a home in just the same way! Great feeling of service when that occurs!
Good morning Joe. A tenant or a mortgage customer? It all starts with some basic questions! Enjoy your day!
I love this kind of story. Helping them obtain their home rather than renting as long as it is within their comfort level and means is rewarding.
Meeting or exceeding their expectations! That is a great note to get.
Always good to exceed the highest of expectations from a client, Joe.
How nice Joe and I believe as you do that some tenant need to move into home buying. Have a wonderful Wednesday Joe.
So that's what you do, huh? Use your rentals as a lead source. Cool.
Bill Roberts
Good morning, Joe --- that moment when a renter realizes that it is possible to become a homeowner is very special. Good for you to being able to assist in making that happen.
Thanks for sharing this story. I have seen many rental prospects converted to home owners.
Joe Petrowsky These calls must be considered 'Low-Hanging Fruit' for you. Not only that, you can convert real estate agents to use your services with the referrals. Sounds like a great business model!
So you lost a new tenant but gained a new client. What a great day. I'm sure you will have no problem finding another renter. These folks must be very exicted.
Good afternoon Joe. It is nice to be in a position to help people in whatever direction they want to go.
This shows your great skill Joe, good for you. People can learn so much from you.
Hi Joe, many don't even know they can qualify to purchase a home, in this case, they were lucky to find you.
Joe you are always thinking out of the box and as a result developing new business.
Joe
When your converted the rental prospect into a home you help the prospect to get on the path of home ownership.
Good luck and success.
Lou Ludwig
And if they don't qualify now, you can work with them over time while they do rent from you, and convert them later. Great way to grow your lending business.
Joe, meeting expectations is great, but exceeding them is certainly what I strive for.