“Thanks again Joe, look forward to working with you!”
Anytime you can talk someone off the ledge after a bad experience with an online mortgage company, you can make someone’s life a little better. This was the case on Friday.
She had gotten online to get pre-qualified and all went OK until she called the loan officer letting him know that the offer that she made on a property was accepted. After three days and many phone calls and emails with no response, she knew this was not good.
The listing agent called me, surprisingly not the selling agent as she was very new and really didn’t know what to do and real estate was only a part-time business. Fortunately she figured she should notify the listing agent and that is when I got the referral.
The client called within a few minutes and I took her through the pre-qualification process. She asked me what would be different working with me and it didn’t really take much convincing, but she was a bit cautious. After some discussion I made arrangements to do her mortgage application right after the home inspection.
It is unfortunate when loan officers stop communicating. Efficient communication is now more important than ever.
Image courtesy of stuartmiles/freedigitalphotos.net
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Joe Petrowsky, NMLS #6869
Right Trac Financial Group, Inc. NMLS #2709
110 Main St.
Manchester, Ct. 06042
Office: 860 647-7701 x116
Fax: 860 647-8940
Cell: 860 836-9294
Joe Petrowsky does not guarantee nor is in any way responsible for the accuracy of the information provided herein, and provides said information without warranties of any kind, either expressed or implied.
Equal Housing Statement: We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing becuase of race, color, religion, sex, handicap, familial status, or national origin.