“Sometimes All the Questions don’t turn into Any New Business, but Sometimes they do”

“Sometimes All the Questions don’t turn into Any New Business, but Sometimes they do”


“I know I have been emailing lots of questions, but I really want to be a homeowner, can you tell, I’m very nervous about this whole process. I really appreciate you answering all my questions.
The agent that was referred to me by my friend is not helpful, she just doesn’t want to take the time. When I email her, I may or may not hear from her.
Can I set up an appointment to meet with you to get pre-qualified? See, I’m learning the lingo.”

Sure, it often takes a lot of time as many of the questions can seem very simple to us, but not the case with the person who is asking the questions. A few of her questions:
1)    Will I need 20% down?
2)    Can I rent a room to a girlfriend?
3)    Can I take money out of my retirement account?
4)    Do I have to owe any money on my credit cards?
5)    Can I use the same insurance company for a house that I’m using now for my car?
6)    There were many others

This process can be extremely challenging, so it is our job to take the mystery out of owning a home.

Image courtesy of Pakorn/freedigitalphotos.net

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Joe Petrowsky, NMLS #6869

Right Trac Financial Group, Inc. NMLS #2709

110 Main St.

Manchester, Ct. 06042

Office: 860 647-7701 x116

Fax: 860 647-8940

Cell: 860 836-9294

Email: joe@righttracfg.com



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Joe Petrowsky does not guarantee nor is in any way responsible for the accuracy of the information provided herein, and provides said information without warranties of any kind, either expressed or implied.

Equal Housing Statement: We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing becuase of race, color, religion, sex, handicap, familial status, or national origin.

Comment balloon 32 commentsJoe Petrowsky • August 30 2015 02:31PM


Hi Joe.  We do a lot of public relation work in out businesses.

Posted by Conrad Allen, Webster, Ma, Realtor (Re/Max Professional Associates) almost 4 years ago

Good morning Joe -we are, first and foremost, educators who facilitate a transaction. Good post.

Posted by Wayne and Jean Marie Zuhl, The Last Names You'll Ever Need in Real Estate (Samsel & Associates) almost 4 years ago

Well done, Joe. By taking the time to responding to this person you have another new client.

Posted by Gabe Sanders, Stuart Florida Real Estate (Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales) almost 4 years ago

Good morning! Yes, taking the time to respond to questions may or may not turn into business, but it does help disseminate necessary information. Best wishes with this new business!

Posted by Kat Palmiotti, The House Kat (Grand Lux Realty, Monroe NY, 914-419-0270, kat@thehousekat.com) almost 4 years ago

Joe: You always come to the rescue, answering consumer questions and helping them realize their dream of owning a home. It is great when they have already helped themselves and are able to qualify for a mortgage.

Posted by Anita Clark, Realtor - Homes for Sale in Warner Robins GA (ColdwellBanker SSK Realtors ~ 478.960.8055) almost 4 years ago

Good morning Joe.  I just don't understand the mentality of some agents.  Send some my way I'll take care of them.  

Posted by James Dray, Exceptional Agents, Outstanding Results (Fathom Realty) almost 4 years ago

Oh yes, while you hear the q's all the time, it is the first time for the 1st time homeowner.  Most really appreciate the guidance and it sets them up for success so they are more likely to close on time.

Posted by Debbie Gartner, The Flooring Girl & Blog Stylist -Dynamo Marketers (The Flooring Girl) almost 4 years ago

Hi Joe - Debbie Gartner is right.  We need to remain mindful that while this is what we do everyday most of our prospective clients do it but a handful of times and some are buying/obtaining a mortgage for the very first time.  

Congratulations to you for obviously making that important connection by taking the extra time to really listen.  

Posted by Michael Jacobs, Los Angeles Pasadena 818.516.4393 almost 4 years ago

A potential buyer has been emailing me for weeks now, and finally yesterday she actually called. We're taking her out this week...you never know!

Posted by Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400, Long Island Home and Condo Specialists (The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803) almost 4 years ago

Good morning, Joe Petrowsky  I hope she doesn't need the girl friend's rental income for the room to qualify!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 

Posted by Barbara Todaro, Marketing Agent for The Todaro Team (RE/MAX Executive Realty ) almost 4 years ago

If they don't know the answer, they need to ask the question.  If you don't answer them, someone will.

Posted by Roger D. Mucci, Lets shake things up at your home today! (Shaken...with a Twist 216.633.2092) almost 4 years ago

Joe, I'm sure by now you've got a FAQ sheet that can just be e-mailed.  At least when they contact you they're a big step closer to actually looking.

Posted by Chris and Dick Dovorany, Broker/Associate at Premiere Plus Realty ( Homes for Sale in Naples, Bonita Springs and Estero, Florida) almost 4 years ago

Joe, being a good resource for many is what it is all about...I found when I was doing a lot of short sales I would get calls from all over the country for help.  I was able to guide them, based upon my experience, and hook them up with a designated Realtor & negotiator in their state...no business but good business.

Posted by Ginny Gorman, Homes for Sale in North Kingstown RI and beyond (RI Real Estate Services ~ 401-529-7849~ RI Waterfront Real Estate) almost 4 years ago

Joe, sometimes just getting these questions answered, makes potential buyers want to move forward! 

Posted by Joan Cox, Denver Real Estate - Selling One Home at a Time (House to Home, Inc. - Denver Real Estate - 720-231-6373) almost 4 years ago

Good morning Joe. The questions this person asked are good ones. You took the time and she made a good decision: using you.

Posted by Sheila Anderson, The Real Estate Whisperer Who Listens 732-715-1133 (Referral Group Incorporated) almost 4 years ago

Good Morning Joe: You are a well-versed person so these questions are easy peasy for you.

It would be nice if the person who asked all the questions transformed into new clients. And as you have said, it does happen.

Posted by Maria Gilda Racelis, Home Ownership is w/in Reach. We Make it Happen! (Home Buyers Realty, LLC-Manchester, Bolton. Vernon,Ellington) almost 4 years ago

Joe Petrowsky We all complain about those home buyers (and sellers too) that don't seem to know what they are doing. I ALWAYS welcome questions. Better too many questions than not enough.

Bill Roberts

Posted by Bill Roberts, "Baby Boomer" Retirement Planner (Brooks and Dunphy Real Estate) almost 4 years ago

Good morning Joe,

So many times we take it for granted they know what is really going on.

It is always fun to have a question and answer period before and after a meeting.

Make yourself a great day.

Posted by Raymond E. Camp, Licensed Real Estate Salesperson Greater Rochester (Howard Hanna Real Estate Services) almost 4 years ago

Its too bad the Realtor isn't educating this client.  Luckily they have you to turn to for clarification.

Posted by Belinda Spillman, Colorado Living! (Aspen Lane Real Estate Colorful Colorado) almost 4 years ago

Joe, a bit of effort to answer some simple questions eliminates a great amount of anxiety! Enjoy your day!

Posted by Wayne Martin, Real Estate Broker - Retired (Wayne M Martin) almost 4 years ago

Joe - this job is no longer closing but educating and establishing creditbility and, above all, trust.

Posted by Grant Schneider, Your Coach Helping You Create Successful Outcomes (Performance Development Strategies) almost 4 years ago

Perhaps the agent didn't know the answers to her questions ... not nice, but may be that is why she didn't answer the questions. You on the other hand are full of knowledge and she found the right person to help her.

Posted by Rebecca Gaujot, Realtor®, Lewisburg WV, the go to agent for all real estate (Vision Quest Realty) almost 4 years ago


Wonderul that you are such an asset in your community.  Wishing you a great September.  A

Posted by Ron and Alexandra Seigel, Luxury Real Estate Branding, Marketing & Strategy (Napa Consultants) almost 4 years ago

Joe and I bet you will be ready to refer to her a Realtor that will return her phone calls and answer her questions as well.

Posted by George Souto, Your Connecticut Mortgage Expert (George Souto NMLS #65149 FHA, CHFA, VA Mortgages) almost 4 years ago

That's the advantage of having been in business for awhile. Clients ask us questions and we just answer. I do remember in the beginning, my favorite words were "let me get back to you on that." When I do hear a question for which I don't have an answer, it's a learning experience and I dig deep to find out all the parameters.

Posted by Hella M. Rothwell, Broker/Realtor®, Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea almost 4 years ago

So many people forget that not everyone is an expert in their field and sometimes, often times, things need to be explained. I'm here for anyone that needs help and has real estate questions. Bring them on. 

Posted by Debbie Laity, Your Real Estate Resource for Delta County, CO (Cedaredge Land Company) almost 4 years ago


As a professional we have to take the time to answer questions . . . . and followup. When we do we are on the way to doing business . . . . and earning referrals.

Good luck and success.

Lou Ludwig

Posted by Lou Ludwig, Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC (Ludwig & Associates) almost 4 years ago

She asked very good questions too.  She needed to be comfortable enough to move forward.

Posted by Evelyn Johnston, The People You Know, Like and Trust! (Friends & Neighbors Real Estate) almost 4 years ago

Hello Joe Petrowsky 

A great case for never assuming anyone knows what they need to know.  We are in the business of making sure our clients ask every question they need answers for, and providing them with the information they need.

Posted by Lisa Von Domek, ....Experience Isn't Expensive.... It's Priceless! (Lisa Von Domek Team) almost 4 years ago

Hi Joe Petrowsky ,  Some of those questions seem easy to us, but they are just as knowledgeable about buying a home as we are about brain surgery. How many questions would you ask before performing brain surgery?

Posted by Larry Johnston, Broker,Friends & Neighbors Real Estate, Elkhart,IN (Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC) almost 4 years ago

First time home buyers need answers for their many questions. This is a good reminder that many of they do not yet have the answers.

Posted by Roy Kelley (Realty Group Referrals) almost 4 years ago

  Sometimes more answers lead to more questions....no such thing as toooo much information !

Posted by Sally K. & David L. Hanson, WI Realtors - Luxury - Divorce (EXP Realty 414-525-0563) almost 4 years ago