“Mortgage Servicing Companies Aren’t Very Helpful”

“Mortgage Servicing Companies Aren’t Very Helpful”

 

 

 

Hey Joe, Just wanted to pick your brain for a minute if that’s ok. After we last spoke, I got on the phone with Nationstar Mortgage and explained to them that I had contacted the CFPB like you told me to. Nationstar did their research and said they had not reported it, and that I should try Dovenmuele because that is who serviced the loan before them. After more closely looking at my credit report, it shows Dovenmuele next to the “foreclosure” for one of the credit reporting agencies. I’ve been trying to work with Dovenmuele but now they are trying to push it back on Nationstar. Needless to say, I am super frustrated and although the lender for my new property has been understanding in the delay, they are growing impatient too. Any other suggestions on how to get Dovenmuele to move any faster?

Thanks for any words of wisdom that you can offer!

 

 

Most folks are often intimidated or easily flustered when speaking to their mortgage servicers. I always advise clients to threaten to contact the CFPB (consumer financial protection bureau) if they don’t get satisfaction. So often they talk in circles or talk down to the caller. I don’t allow it for my clients!

 

Subscribe to my blog via Email:

 

Enter your email address:

Delivered by FeedBurner

 

Joe Petrowsky, NMLS #6869

Right Trac Financial Group, Inc. NMLS #2709

110 Main St.

Manchester, Ct. 06042

Office: 860 647-7701 x116

Fax: 860 647-8940

Cell: 860 836-9294

Email: joe@righttracfg.com

www.righttracfg.com

www.joepetrowsky.com

Like me on facebookfollow me on twitterConnect with me on linkedin

Joe Petrowsky does not guarantee nor is in any way responsible for the accuracy of the information provided herein, and provides said information without warranties of any kind, either expressed or implied.

Equal Housing Statement: We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing becuase of race, color, religion, sex, handicap, familial status, or national origin.

Comment balloon 0 commentsJoe Petrowsky • October 05 2020 04:18PM
“Mortgage Servicing Companies Aren’t Very Helpful”
share
“Mortgage Servicing Companies Aren’t Very Helpful” Hey Joe, Just wanted to pick your brain for a minute if that’s ok. After we last spoke, I got on the phone with Nationstar Mortgage and explained to them that I had contacted the CFPB like you… more
“Self-Employed Challenges”
share
“Self-Employed Challenges” Hi Joe, Thank you so much for your help with the house!! I will include this in my letter, but I just got my check for the month of June from the private practice. I took home $11, 800. 00. Why in the world would I stay at… more
“What do You Think We Should Do? ”
share
“What do You Think We Should Do? ” It seems every time we get into issues with our mortgage you seem to come up with a solution. Mary and I have both been out of work for a number of months even before the virus. I am now back to work, but we… more
“How about some NC Trivia? ”
share
“How about some NC Trivia? ” Babe Ruth hit his first home run in Fayetteville on March 7th, 1914, and the first mini-golf, or Putt Putt course, was built in that city. Sweet potato fries saved that industry, and North Carolina is the largest… more
“I Can See this Truly Happening”
share
“I Can See this Truly Happening” Hospital regulations require a wheelchair for patients being discharged. While working as a student nurse, however, I found one elderly gentleman already dressed and sitting on the bed with a suitcase at his feet,… more
“God is Blessing Us”
share
“God is Blessing Us” Hi Joe, Matt’s parents just offered to pay $8k towards closing costs! 😲 We are so blessed and so thankful! We had been planning on using the money that we got from the sale of this house to pay for the closing costs so… more
“Who Said You Won’t Qualify? ”
share
“Who Said You Won’t Qualify? ” Hi Joe, I just got a call from a very excited buyer! Thank you for taking care of her. She had called regarding a hobby farm to see if they could rent it. I asked why and she said she thought she wouldn't be… more
“Yes, We Want to Take Out additional Cash”
share
“Yes, We Want to Take Out additional Cash” Hi Joe, I can’t believe our home came in at $474, 000. When we did the mortgage application I had estimated $420, 000, so the appraisal number was a wonderful surprise. So, I want to go back to the… more
“Getting Married”
share
“Getting Married” Jacob age 85, and Rebecca age 79 are all excited about their decision to get married. They go for a stroll to discuss the wedding and on the way go past a drugstore. Jacob suggests that they go in. He addresses the man behind the… more
“Starting a Business and Getting a Mortgage can be a Problem”
share
“Starting a Business and Getting a Mortgage can be a Problem” Hi Joe, I have a question for you. I don’t want to mess up my pre-qualification, so I’m coming to you first. I plan to start my own business but am aware that I need to keep my… more